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Common pitfalls to purchasing your copiers or multifunction printers on-line

BOSS Business Systems, Inc. has been selling and servicing Konica Minolta and Samsung copiers for over 24 years in the greater Stockton area.  One of the common statements made by prospective clients is: “I searched the copier you were proposing and found it cheaper on-line”.  In the end 90% of these prospective customers end up purchasing their copier from BOSS for the following reasons:

1. No Warranty – Most of the copier brands on the market have authorized dealers for different geographic locations.  In the fine print of the warranty it usually states that the customer must buy the equipment from an authorized dealer.  As these machines often costs over 10K this can be a great liability when purchasing on-line.
2. Installation & Training – When customers purchase their copiers from BOSS the price always includes delivery, installation & training.  This crucial point is sometimes overlooked by the on-line shopper and has a real added value to purchasing from an authorized dealer.
3. Service & Support – Finding service and support for a copier that is purchased on-line can be extremely hard and costly.  As BOSS has no idea the state of the equipment that has been purchased on-line we charge for an inspection of the equipment and any repairs in order to place it on a service contract.  This can cost thousands of dollars especially if the equipment being purchased on-line is used.  In addition, the service cost per page is generally much higher as there is no warranty of any of the parts from an on-line purchase.
4. What you see is not always what you get – Many times the initial teaser price that you see from most of the on-line wholesalers is not what it will actually cost by the time the machine arrives on your doorstep.  Most copiers have many internal and external accessories that our skilled sales people will add in order to fit their customers exact needs.  Many times customers find out that the on-line price that seems to be cheaper is just for the main printer and not things such as finishers, fax kits, document feeders, etc.  When they get the machine that they are looking at on-line configured including all of the above points it is generally more expensive.

This information has been provided as we feel it is important to understand the pitfalls of buying your copier on-line.  There is actually real value in doing business with a locally owned and operated business, and by doing so, you will avoid any of the above from happening to you and your company.

For more information or to get a free price quote please click here and someone will contact you.  Or you can contact us by calling (209) 952-2677.

 

While you may have your current copier or MFPs (Multi Function Printer) on a maintenance contract, many companies have no plan in place for their laser printer fleet.  Or even worse, their ink jets!

For many years the industry (and in many cases BOSS) has pushed its customers to consolidate all of their ink jet and laser printers into a larger central multi function device such as a Konica Minolta bizhub or Samsung MFP.  This in concept would drive higher cost prints away from ink jets and laser printers to these much higher speed and more economical devices.  This has worked for many of our customers and they have realized a large savings.  However, in most cases, they do not get rid of their laser printers.

It is just a fact of life that employees like to have those prints come out right at their desk. In the hundreds of installs that BOSS has performed some individuals can get very emotional about us taking away their desktop printer.  In many cases there is a legitimate reason for this.  They print checks, HR data, or some other confidential data that they do not want the rest of the staff to see.

To solve this problem BOSS has deployed a new technology solution called PrintFleet.  PrintFleet is a free software solutions that we offer to our customers that allows us to analyze their print environment and propose a complete managed print services agreement to take the headache of laser printers off of IT or purchasing. It is a simple maintenance contract just like you are used to with your current copier or MFP.

Many of our customers save up to 30% per month on their total toner costs alone.  No more trips to the local office supply store and no more staff complaining that they have just run out of toner without warning.  PrintFleet handles it all.

For more information, click here.

Here are some funny new advertisements by Konica Minolta.  BOSS Business Systems hopes that you enjoy these.  Let us know if you have any questions about purchasing a new bizhub copier.  We service Stockton, Lodi, Tracy, Modesto, Turlock and many foothill areas including Amador County.  Enjoy!

BOSS Business Systems a Stockton based locally owned and operated company now does copier rentals.  Out of town lawyers, temporary construction sites, CPAs, and anyone else who needs a copier to rent for a short period of time to get your job done are primary candidates for this service.  We have large to small copiers and laser printers set up for rentals.  Contact us today to find out how you can apply for your copier rental.

The Bizhub Marketplace was just announced by Konica Minolta!

Today in business, as well as in our personal lives, many of us are using smartphones or tablets for a variety of purposes. As users of these devices, what can you do to improve, change or enhance the functionality of your smartphone or tablet?

I’m betting that the majority of you are thinking to yourselves: I can download an app!

Today we have apps that help us get where we need to go quickly and easily, apps that can translate words into different languages, help us stay better connected with colleagues and friends or even help us plan our day.

What if we took that same concept and developed a number of different types of apps to improve or enhance the functionality of our office A3 MFPs?

Konica Minolta is happy to announce the immediate availability of the bizhub MarketPlace that offers users downloadable apps directly from the bizhub MFP control panel screen. The bizhub MarketPlace is Konica Minolta’s own simple, user-friendly gateway that makes it easy to access, explore and download apps designed to streamline workflow, improve productivity, and enhance the user experience of our products. These apps prove, once again, that Konica Minolta is a true leader and innovator in technology. We’re creating the tools our customers need, and delivering them in a unique manner to provide added value to our products.

There are several elements or components to the bizhub MarketPlace. They all come together to create a Konica Minolta eco-system that supports our products.

The bizhub MarketPlace ecommerce site is similar to other AppStores. The site is open to the public. Users can visit the site at www.bizhubmarketplace.com to browse and learn about the individual apps available for purchase and download. The site is very clean and intuitive for ease of use.

As with phones, tablets and other devices, besides purchasing apps from bizhub MarketPlace using your PC, you can also purchase apps from the bizhub MarketpPlace directly from the MFP control panel. However, in order for the MarketPlace to function on the MFP, installation of the bizhub MarketPlace application must be performed by your BOSS service technician for a small charge. The appropriate memory upgrade kit and i-Option license kit must be purchased and installed.

Only users with Administrative rights to the MFP will be able to purchase, install, configure, and remove apps from the control panel. Once apps are downloaded and installed by an Administrator anyone can access the installed apps simply by tapping the MarketPlace icon on the screen. Apps that are currently installed will display. Tap the icon of the app you wish to use and you’re on your way. Best of all, the bizhub MarketPlace also installs a screensaver on the MFP that allows you to display the apps when the machine is idle. You can configure your app to be automatically displayed or not.

There are currently eight apps available, some FREE and some for purchase. All are designed for speed and convenience and all have been created by Konica Minolta’s own team of developers. Please visit www.bizhubmarketplace.com for a complete list and description of each of the apps available.

We plan to develop new apps on a continuous basis. Each new app will be developed to meet the daily workflow challenges of our customers in both horizontal and vertical markets, improve navigation, save time, and reduce keystrokes.

The possibilities are endless!

Contact BOSS today if you have any questions or would like to schedule installation of this incredible new feature.

 

BOSS Business Systems, Inc. now offers world class Computer IT Services to the greater Stockton area.  BOSS, along with their strategic partner All Covered, one of the leading managed IT services companies for small to medium sized businesses in the US, offer a simple and powerful solution to your organization.

Many companies we run into when networking copiers and printers have “their guy” that they call when they need assistance with their network.  Even in a very small company of 5 or more staff this can cause downtime, frustration and loss of profits due to staff not being able to get their job done.  Instead, we apply a proactive approach to IT which is an ongoing service to monitor and support your computer and server environment.  We automatically protect against attacks, security leaks, out of date software, etc.  Best of all our customer service center based in Arizona has a 24 x7 fully staffed call center to take care of you whenever you need help.  They can easily and securely access your system and help you through most of your day to day issues all for a flat monthly fee per computer.  Over 80% of calls are resolved by them over the phone and if there needs to be a person dispatched to your location then this will be done.  It can be surprising what the true cost of your companies network is to maintain.   Click here for a free calculator.

Stop messing around with “the guy” and contact BOSS today for a detailed quote on taking the headache out of managing your office computers and allow you to focus on the job that you are in business to do.  For more information about this service please click here.  To contact us to set-up a free network assessment and consultation click here.